Customised training

● A big step forward in management (topics to be focussed on TBD in negotiation with the client as needed)
● Good management is more motivating than a high salary
● Informed management
● Commendatory management
● People-centred management and practical steps in implementing it
● How to be a sincere and inspiring middle manager
● From specialist to good manager of people
● How to establish working relations and a working environment that people trust
● How to boost efficiency using new types of management techniques
● How to handle people who are hard to manage and work against you
● How to manage and include introverts
● How to overcome fear of change in workers
● Modern time-management techniques
● A modern approach to conducting appraisals that focus on development
●  Internal communication
● Modern and effective methods for motivating a team
● Managing change effectively
● Using LEAN management to make work processes more efficient
● How to use delegation to improve working relations and boost efficiency
● Personal management-based consultations (topics and volume TBD in the course of negotiations)
● Development and implementation of the ISO 9001 quality management system

These training topics are aimed at senior managers and middle managers (incl. HR managers and any managers with people working under them).

● Drawing up job descriptions
● Drafting rules of procedure
● Resolving conflicts and conciliation
● Development of a staff assessment system
● How to establish a modern and motivating payroll system
● A compassionate and legally correct approach to redundancies

These training topics are aimed at HR managers and middle managers.

● Occupational safety training
● Measuring psychosocial risk factors and implementing a risk prevention system
● First aid courses
● Implementing the ISO 45001 occupational health and safety management system and aligning with it

These training topics are aimed at managers, HR managers and specialists, middle managers, assistants, working environment specialists and representatives, members of working environment committees and quality managers.

● Paper-free digital accounting
● Training day to develop and enhance the competence of accountants
● Training day on income tax
● Training day on VAT
● Drafting annual reports and submitting them on the online reporting site
● Cash flow training
● The Estonian Accounting Standards Board guidelines in detail
● Taxes in different countries (training based on the countries in which the company operates)

These training topics are aimed at finance managers, accountants and CEOs.

● What information and document managers need to know about the data protection law
● Using open data
● Digital archiving
● The transition from paper document management to digital management
● The secure destruction and deletion of digital data
● Encrypting documents
● The basics of organising services and information management
● Introducing a document management system
● How to ensure cybersecurity in a document management system
● ISO quality requirements in document management

These training topics are aimed at document and information managers, office managers, secretaries, assistants, archivists and managers.

● Google Adwords training
● Social media training
● WordPress training
● HTML beginner’s course
● Excel training (various levels)
● PowerPoint training
● MS Office 365 training
● Data processing training
● Financial analysis in different programmes
● Project management using MS Project
● Using Prez software for presentations

These training topics are aimed at specialists, finance managers, managers and anyone interested in the topics.

● How to establish a caring and friendly working environment
● Open communication for positive cooperation
● How to overcome barriers to communication
● Comprehending colleagues without words: understanding body language
● The skill of conveying negative messages
● Empathy and efficiency
● Asserting yourself
● How to work well with people with different personality types
● How to prevent tension arising between colleagues
● Interacting with negatively minded colleagues
● Coping with work stress
● How to ensure people are able to work effectively amid the noise of an open-plan office
● Managing your emotions the smart way
● Burnout and how to prevent it
● Fostering leadership skills
● How to convince and influence people
● Memory training
● How to better cope with emotional challenges in life

These training topics are aimed at everyone interested in the topics and/or who feel they need to develop in these areas, as well as HR managers, middle managers, managers and anyone else who has people working under them.

● Interacting with difficult patients: how to keep calm and carry on in stressful situations
● Safe storage, preservation and protection of patient data and information
● Working life quality and coping with work stress
● How to stop premature aging, incl. the changes to take into account and how to adapt to them
● What to do to prevent the most common illnesses
● How to recognise initial signs of illness and where to seek help
● What sort of lifestyle will support people of this age both physically and mentally?
● Primary recommendations in working with children of pre-school age who have been diagnosed with ADHD
● How to support non-verbal or minimally verbal small children in the development of their speech
● Principles of working with children of pre-school age who are on the autism spectrum
● Methods of teaching and assisting children of pre-school age who require additional support

These training topics are aimed at everyone working in the field of medicine.

● Interacting with an audience
● Public speaking and putting together presentations

These training topics are aimed at everyone whose work involves public speaking and giving presentations.

● How to ensure a positive attitude among sales staff
● Eliminating excess stress from sales work
● The skills needed in modern customer service
● How to use sales to boost social selling
● How to achieve sales goals
● Tools designed to stimulate sales that actually work
● How to influence both rational and emotional purchase decisions
● Fostering skills and knowledge for successful telephone sales and meetings with customers
● Preparing for trade fairs, securing contacts at the event and building on them thereafter (consultation based on the company’s profile and the nature of the trade fair)

These training topics are aimed at sales managers, sales reps, sales specialists, service managers and customer service staff.

● Training on how to secure goods
● The smooth and correct organisation of customs procedures
● Using LEAN management to make work processes more efficient
● Development and implementation of the ISO 9001 quality management system
● Management of production processes
● Training on goods transport logistics

These training topics are aimed at those involved in points along the transport chain, logistics specialists, hauliers, organisers of goods transport, expediters, warehouse managers and production and purchase managers.

● Document and archive management
● Digital archiving
● Internal communication
● How to work undisturbed by those who cause disturbances
● The skills needed by modern assistants
● How to manage documents in cloud services
● Protocol and etiquette
● Business correspondence: how to communicate with partners and what style to adopt

These training topics are aimed at secretaries, manager’s assistants, office managers, general assistants, management board secretaries, HR specialists and others involved in admin.

● Sticking points in the processing of construction permits and solutions in practice
● Construction law matters pertaining to the use of solar energy and the erection of wind turbines
● Court practice in regard to contracts for services in the field of construction and practical advice to avoid problems
● Documenting construction and practical advice to avoid problems
● The construction sector vs local governments: what are LGs entitled and not entitled to demand?
● Mitigating risks in regard to construction contracts
● Notifying of use, applying for permits for use and problems related to both in practice
● Issues involved in dividing, merging and amending the boundaries of properties and solutions in practice
● The purpose of use of land and structures and how to amend it
● Legal matters pertaining to the construction of technical networks and structures and to the installation of technical devices
● Legal matters pertaining to the construction of movable small homes
● The legal basis of constructing in the sea and planned changes to the Building Code
● How to overcome zoning-related obstacles and to successfully complete zoning plans
● Effective use of BIM in everyday construction
● Assessing soil properties and suitability using calculation schemes in construction practice
● Piles and pile foundations: their load-bearing capacity and behaviour
● Stresses that affect buildings, the principles of their calculation and how they combine
● Reinforced concrete constructions and their calculation
● The special nature and mechanical properties of timber constructions and their calculation
● People management and effective negotiations in engineering work
● Drawing up construction schedules using Microsoft Project
● Liability (for design, construction, supervision, etc.) and insurance in construction